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Trust Tiers: Limits That Grow With Your Account

Every organization now has transparent per-endpoint rate limits, daily/monthly spend caps, and top-up allowances that scale automatically with account age or lifetime usage — all visible on the new Settings → Limits page. Enterprise organizations have no limits at all.

The new Settings → Limits page showing an organization's trust tier, spend caps, top-up allowance, and what it takes to reach the next tier

Card testers and abuse rings hammer new accounts; legitimate teams grow steadily. The gateway now tells them apart with trust tiers: every organization starts with sensible limits that rise automatically as the account ages or accumulates real usage — no support ticket required.

One Ladder, Three Kinds Of Limits

Your tier is determined by account age, or lifetime usage spend combined with a minimum account age. It drives three things at once:

Tier Qualifies (age, or spend + min age) Rate multiplier Daily / monthly spend cap Top-up per 24h
0 new $25 / $250 $100
1 7 days or $10 (≥ 1 day) $100 / $1,000 $500
2 30 days or $100 (≥ 3 days) $500 / $5,000 $2,500
3 60 days or $1,000 (≥ 7 days) 10× $5,000 / $50,000 $10,000
4 90 days or $5,000 (≥ 14 days) 20× $15,000 / $200,000 $20,000
  • Per-endpoint rate limits. Every /v1 endpoint has a generous per-organization requests-per-minute budget, multiplied by your tier.
  • Spend caps. Daily and monthly USD ceilings on paid usage. Free models never count.
  • Top-up allowances. How much you can add to your credit balance per rolling 24-hour window.

Qualifying spend is net of refunds — refunded or clawed-back payments never raise limits, and a refunded top-up still counts against the 24-hour top-up window. Spend alone never promotes a brand-new account: each spend-qualified tier also requires the minimum account age shown above.

See Exactly Where You Stand

The new Settings → Limits page shows your current tier, live spend versus each cap, your top-up allowance, and precisely what's missing for the next tier — wait N more days, or grow usage once your account is old enough.

Enterprise: No Limits

Organizations on the Enterprise plan are fully exempt — no rate limits, no spend caps, no top-up limits. Throughput is bounded only by your credit balance and upstream providers.

Rate limits docs → | Contact us about Enterprise →