Terms of Use

Effective Date: October 21, 2025
Last Updated: October 21, 2025

Welcome to LLM Gateway (“we”, “our”, or “us”). These Terms of Use (“Terms”) govern your access to and use of the LLM Gateway platform, including our website https://llmgateway.io, APIs, SDKs, and any related products or services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Overview

LLM Gateway provides an API gateway and management platform for connecting to multiple AI model providers.
The Service allows users to:

Route and monitor API requests to AI providers
Manage API keys, usage data, and billing
Analyze performance and model metrics

2. Eligibility

You must:

Be at least 16 years old (or the age of digital consent in your country)
Have the legal authority to enter into these Terms
Use the Service in compliance with applicable laws and regulations

If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

3. Accounts and Access

You must create an account to use certain features of the Service. You are responsible for:

Maintaining the confidentiality of your login credentials
All activity under your account
Ensuring information provided is accurate and up-to-date

You agree to notify us immediately of any unauthorized access to your account.

4. Plans and Billing

LLM Gateway offers free and paid plans:

Free Plan: Basic features and limited usage
Pro Plan: Advanced features, including team management and extended data retention
Enterprise Plan: Custom integrations, dedicated support, and SLA

Billing is processed securely through Stripe. You authorize us to charge your payment method for all applicable fees, including renewals.
All fees are non-refundable unless required by law.

5. Data and Privacy

Your data is processed according to our Privacy Policy.
You control how your data is stored under Settings → Policies, including whether to:

Retain All Data (request payloads and responses)
Store Metadata Only (usage statistics and pricing data)

By using the Service, you consent to data processing and transfers as described in our Privacy Policy.

6. Acceptable Use

You agree not to:

Use the Service for illegal or harmful activities
Interfere with the normal operation of the platform
Attempt to access unauthorized data or systems
Resell or redistribute the Service without permission
Circumvent rate limits or authentication controls

We reserve the right to suspend or terminate accounts engaging in abuse, fraud, or policy violations.

7. AI Provider Usage

When using AI models through LLM Gateway, you are also subject to the terms and policies of the respective model providers (e.g., OpenAI, Anthropic, Mistral, Google, etc.).
LLM Gateway acts as a router and analytics layer — we do not control or assume responsibility for provider responses.

8. Intellectual Property

All rights, titles, and interests in and to the Service (including software, design, and branding) are owned by LLM Gateway or its licensors.

You retain ownership of your own data and prompts.
You grant us a limited license to process and analyze your data for the purpose of providing the Service.

9. Team and Organization Features

If you are part of an organization:

Owners can manage members, billing, and organization settings
Admins can manage projects and API keys but cannot modify owners or billing
Developers can view usage and manage projects
Restricted users have API-only access

Team management is available on Pro and Enterprise plans.

10. Termination

You may cancel your account at any time through the dashboard.
We may suspend or terminate your account if:

You violate these Terms
You misuse the Service
Required by law or regulation

Upon termination, your access will cease, and stored data will be deleted according to your retention settings.

11. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee:

That the Service will be error-free or uninterrupted
The accuracy or reliability of AI model outputs
That your use will meet specific performance or compliance requirements

Use of the Service and AI outputs is at your own discretion and risk.

12. Limitation of Liability

To the fullest extent permitted by law:

LLM Gateway is not liable for indirect, incidental, or consequential damages
Our total liability for any claim arising from these Terms shall not exceed the amount you paid (if any) in the preceding three (3) months

13. Indemnification

You agree to indemnify and hold harmless LLM Gateway, its founders, employees, and partners from any claims, damages, or expenses resulting from:

Your use or misuse of the Service
Your violation of these Terms or third-party rights

14. Modifications

We may update or modify these Terms at any time.
The latest version will always be available at https://llmgateway.io/terms.
Your continued use of the Service after any change constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and construed under the laws of Delaware, United States, without regard to conflict of law principles.
Any disputes shall be resolved in the courts located in Delaware, USA.

16. Contact Us

If you have questions about these Terms, contact us at:
📧 [email protected]
🌐 https://llmgateway.io