Back to changelog

Provider Compliance Policies

Restrict routing to providers that meet your compliance requirements — SOC 2, ISO 27001, GDPR, no prompt training, no prompt logging. Requests to non-compliant providers are blocked before any data leaves the gateway. Available on Enterprise.

Provider compliance policies on LLM Gateway: SOC 2, ISO 27001 and GDPR requirements gating which providers can be used

Regulated teams often can only send prompts to providers that meet a specific bar — say, a SOC 2 Type 2 certification and a guarantee that prompts are never used for training. Provider Compliance Policies turn that requirement into an enforced guardrail: pick the certifications and data policies you require, and the gateway refuses to route to any provider that doesn't meet them.

How it works

Under Settings → Compliance, enable a policy and toggle the requirements you need:

  • SOC 2 (Type 2)
  • ISO 27001
  • SOC 2 or ISO 27001 (either is acceptable)
  • GDPR compliant
  • No training on prompts
  • No prompt logging

Every requirement is fail-closed — a provider is only allowed if its published data policy explicitly satisfies it. The settings page shows a live preview of exactly which providers would be allowed and which would be blocked under the current policy.

Enforcement at the gateway

When a request would be routed to a provider that doesn't meet the policy, the gateway blocks it with a 403 before any data is sent upstream — whether the provider was pinned (e.g. deepseek/deepseek-v3.2) or selected by automatic routing:

1{2  "error": {3    "message": "This request was blocked by your organization's provider compliance policy. No available provider for deepseek-v3.2 meets the required certifications. Contact your LLMGateway admin to adjust the policy."4  }5}

Each block is recorded as a security event, so admins can see what was rejected and why.

Availability

Provider compliance policies are available on the Enterprise plan for organization owners and admins.


Compliance docs → | Contact us about Enterprise →