Enterprise capability

Discord & Slack Alerts

Real-time signal where your team already lives

Stop hunting through email and admin dashboards. Enterprise Discord and Slack integrations push high-signal events to dedicated channels: a prospect submitting the contact-sales form, a guardrail tripping in production, an SLA breach on a critical project, a payment failure on an enterprise account. Each event includes a deep link back into the dashboard so on-call can act in two clicks. Channels are configurable per event class — sales hand-raises go to #sales, security trips go to #security, billing events go to #finance.

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Why teams turn it on

Event-class routing

Map each event class (sales, security, billing, SLA) to its own webhook URL. No noisy single firehose.

Non-blocking delivery

Webhook delivery is async with retries and exponential backoff. A flaky Discord outage never slows your gateway.

Deep links into the dashboard

Every alert links back to the audit log entry, billing record, or guardrail detection that triggered it.

Signed payloads

All webhook payloads are HMAC-signed so your endpoint can verify they originated from LLM Gateway.

How it works

From decision to deployed in three short steps

  1. 01

    Generate a webhook URL

    In Discord: server settings → integrations → new webhook. In Slack: incoming webhooks → new. Copy the URL.

  2. 02

    Map events to channels

    In your org settings, paste the URL and select which event classes route to it. You can add multiple webhooks for different channels.

  3. 03

    Verify and go live

    Hit Test to fire a sample event. Once it lands in your channel, the integration is live.

Real-world use cases

Why customers actually adopt this

01

Sales hand-raise speed

A prospect fills out the enterprise contact form. Your AE sees it in #sales within 5 seconds — not 15 minutes later via email.

02

On-call escalation

Guardrail trips and SLA breaches page on-call directly in #incidents with a dashboard link and severity tag.

03

Finance visibility

Enterprise payment events (new subscription, payment failure, upgrade) land in #finance for revops tracking.

Frequently asked

Are payloads signed?
Yes. Every webhook delivery includes an X-Signature header with an HMAC of the payload using your channel-specific secret.
What happens if my webhook endpoint is down?
Delivery is retried with exponential backoff for 24 hours. Permanently-failed events are visible in your org settings for manual replay.

More enterprise capabilities

The rest of the enterprise stack

Enterprise Audit Logs

Tamper-evident audit trails for SOC 2, HIPAA, ISO 27001, and internal investigations. Every config change, key rotation, and admin action — captured, attributed, exportable.

Per-Project Routing Overrides

Override global routing rules at the project level — region, provider order, fallback chain, and cost ceilings. Production stays pinned; experimental teams stay flexible.

Enterprise Guardrails

Server-side detection for prompt injection, PII, secrets, and policy violations. Configured centrally, enforced at the gateway, auditable per-request.

Single Sign-On (SAML / OIDC)

SAML 2.0 and OIDC SSO with SCIM provisioning, group-based role mapping, and enforced-only access. No local credentials, no shared passkeys, no off-boarding gaps.

White-Label Chat & Playground

Embed or stand up a fully white-labeled chat app and playground under your own domain. Customize branding, default models, system prompts, and feature toggles.

See discord & slack alerts on your real workloads

Bring a sample workload to a 30-minute call. We'll wire it up live and show you the actual experience your team will get.

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